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What we do

Three disciplines. One advocate for the policyholder.

Whether you're planning a rebuild, filing a claim, or stuck in a dispute over the numbers, Insurance Help brings the technical fluency of a builder and the negotiating discipline of a claims professional.

01 — Building Consulting

Know the real scope and cost before you commit

Good claims — and good rebuilds — start with an accurate read on the structure. We evaluate construction quality, code compliance, and repair scope so your decisions are based on facts, not a contractor's or carrier's estimate alone.

  • Pre-loss and post-loss property condition assessments
  • Building code and permit compliance reviews
  • Construction defect and workmanship evaluation
  • Scope-of-repair and rebuild-budget consulting
  • Ongoing advisory support through the rebuild process
Building consultant reviewing blueprints at a residential construction site
Public adjuster inspecting storm damage on a residential roof
02 — Public Adjusting

We manage the claim so you don't have to fight it alone

As your public adjuster, we work exclusively for you — never the insurance company. From the first inspection to the final settlement check, we handle the paperwork, the policy language, and the pushback.

  • Full claim filing and case management
  • Detailed damage inspection and photo documentation
  • Line-item estimate preparation to industry standard
  • Direct negotiation with the insurance carrier
  • Support reopening denied or underpaid claims
03 — Insurance Appraisals

An independent number when you and the carrier don't agree

Most property policies include an appraisal clause for exactly this situation. We step in as your appraiser — or serve as a neutral umpire — to produce a defensible, itemized valuation that resolves the disagreement.

  • Independent, itemized damage valuations
  • Appraisal-clause representation and umpire coordination
  • Replacement cost and actual cash value analysis
  • Documentation built to withstand carrier scrutiny
  • Dispute resolution support before litigation is needed
Insurance appraiser documenting interior water damage with a moisture meter and camera
Common questions

Before you call, a few things to know

What does a public adjuster actually do?
A public adjuster is licensed to represent the policyholder — not the insurance company — throughout the claims process. We inspect the damage, interpret your policy, prepare the estimate, and negotiate the settlement on your behalf.
How is this different from the adjuster my insurance company sends?
The carrier's adjuster works for the insurance company and is focused on managing its costs. We work only for you, so every inspection, estimate, and negotiation is built around getting you the settlement your policy actually supports.
What does it cost to work with Insurance Help?
Fees vary by service and claim type. We walk through the fee structure in plain language during your free consultation, before you sign anything, so there are no surprises.
My claim was already denied or underpaid — can you still help?
Often, yes. We regularly review denied or underpaid claims for gaps in documentation, misapplied policy language, or damage the original estimate missed, and reopen the claim where the facts support it.
Which states do you work in?
We're most active in West Virginia, Virginia, and Maryland, with claims also handled in Washington D.C., Pennsylvania, North Carolina, South Carolina, Florida, and Texas.
Not sure which service fits?

Tell us what's going on — we'll point you the right way.

Most conversations start with a simple question: what happened, and what has the insurance company said so far?

Call or text
(301) 228-0998 · (681) 405-2405
Email
claims@inshelp.us